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TSP Client Identification Requirements

By law, and as part of our security and risk management procedures, we must obtain satisfactory evidence of the identity of our clients and sometimes people associated with our clients. If we do not receive satisfactory identification evidence from you then we will be unable to act.

 

For individuals

Our practice is to inspect at least one piece of photographic evidence, such as your passport or driving licence, and one other piece of formal, up to date, documentation showing your name and address.

We need one item from list A and one from list B. If you provide your Driving licence as list A evidence, we will need an additional piece of evidence from list B

A Photographic ID Evidence

  • Current signed Passport
  • Current UK Photocard Driving Licence
  • UK Armed Forces ID Card
  • Police/other Govt Dept ID Card
  • Current Firearms/Shotgun Cert
  • Disabled Blue Badge
  • Senior Citizen bus pass
  • Photo Registration Card CIS4
  • Government issued ID Card (non UK Individuals)

B Evidence of Address dated within the last 3 months (hard copy of digital copies are acceptable)

  • Current UK Photocard Driving Licence
  • Bank/Building Society Passbook/Statement
  • Benefit Book or Benefits Agency Letter
  • Recent Mortgage Statement
  • Tenancy Agreement
  • Housing Association/Local Authority Rent Card
  • Correspondence from Government Agency
  • Recent Council Tax Bill
  • Recent Utility Bill/Statement (but not a mobile phone bill)
  • House or Motor Insurance Certificate
  • UK Driving Licence (paper version)
  • Confirmation of Electoral Register
  • Residence Permit
  • Medical Records

If you cannot provide us with these forms of evidence, please contact us as soon as possible to discuss other ways to verify your identity.

In order to verify your identity, we will meet you in person and take a copy of the evidence you are going to provide or, if you send us digital copies of your evidence we will need to arrange to meet you via video call to confirm that the evidence you have provided belongs to you. As detailed in our Terms of Business, we may also conduct additional searches or enquiries, using online identity verification systems or other databases, as we may decide are necessary.

For Companies

If we are acting for a company we will generally make a company search, in addition to which we will generally need:

  • Personal ID, as detailed above, for the director(s) instructing us and any director or officer who will be executing documents for the client company (if not the same)
  • Personal ID for a shareholder who has a shareholding of more than 25%, where that individual is not a director whose ID has been covered in the previous bullet point.  In the case of us being instructed by a wholly owned subsidiary, we will need personal ID for the individual shareholders of the parent company who each have a shareholding of more than 25% in the parent company

If we need any additional information from you we will discuss this with you separately.

Charges

As detailed in our Terms of Business, we will not usually charge you for identification and verification checks, but we reserve the right to do so where the checks are likely to be significantly more involved than we would normally expect.