Never Event

In the medical world a “Never Event” is described as a serious, largely preventable patient safety incident that should simply never happen if all available preventative measures have been implemented. However, “Never Events” do unfortunately occasionally occur.

The NHS classifies 25 types of “Never Event”. (Source: the NHS Constitution)

Some examples are

• Wrong site surgery – e.g. wrong knee, wrong eye, wrong patient even.

• The patient will require further surgery on the correct site and may experience complications such as scarring from the wrong site surgery
• Retained foreign object post procedure
• One or more instruments or swabs are unintentionally left behind following surgery or an invasive procedure
• Maternal death due to haemorrhage after elective C-section

In May 2014 it was reported that an NHS Trust in Liverpool had performed a Vasectomy by mistake on a gentleman who had gone into hospital for a routine “minor” urological procedure.

It would appear that he was added to a list of men, all of whom were due to have urological procedures, but his procedure was listed in error as a vasectomy. The vasectomy has since been reversed but the gentleman faces an anxious wait to see if this has been successful. If it hasn’t, such that he is consequently unable to father children, the Trust could face a six figure compensation claim. This type of incident is very rare and has been described by the trust as a “Never event”.

Hospital Trusts are required to monitor “Never Events” within the services they commission and to publicly report them on an annual basis. Unfortunately it would appear that these events happen more often than they should.

TSP’s Stephen Skinner has recently dealt with a case where a series of clerical errors resulted in a Carpal Tunnel Release operation being carried out on a patient’s “good” arm by accident. Needless to say the Trust has settled the claim very quickly.